🙋 Help Centre
Support &
your questions, answered.
Can't find what you need below? Call or WhatsApp +91 9511115594 — we respond fast, in English, Hindi or Marathi.
Quick help
Common setup topics
Visual guides for the screens you use most.

GST & HSN Setup

KOT & Kitchen

Offline Mode

Windows Install

Tables & Floor Plan

Staff Roles

Menu Excel Import

Training Mode
FAQ
Frequently asked questions
Is there a free trial for BillPanda?▾
Yes — every account comes with a 1-month free trial. No credit card is required to get started. You get full access to all features during the trial.
Does BillPanda work offline without internet?▾
Yes. BillPanda's desktop POS app works 100% offline after your first login. Take orders, print KOTs, and generate bills — all without internet. Your data syncs automatically once the connection is restored.
Can I manage multiple restaurant branches?▾
Yes. BillPanda supports up to 5 branches on the standard plan. Each branch has its own tables, menu, and staff. View consolidated or per-branch reports from a single admin dashboard.
Is GST billing supported for Indian restaurants?▾
Yes. BillPanda automatically calculates CGST and SGST on every bill based on your menu item tax rates (5%, 12%, 18%). It generates fully GST-compliant invoices with sequential invoice numbers in Indian financial year format.
Which devices does BillPanda run on?▾
BillPanda has a Windows desktop POS app for billing (with printer support), and a web dashboard accessible from any browser on any device — mobile, tablet, or laptop.
How much does BillPanda cost?▾
BillPanda costs ₹499/month or ₹5,000/year (save ₹988 vs monthly). It includes all features — unlimited billing, KOT, GST invoices, inventory, staff, and reports. Start with 1 month free.
Can I export my restaurant data?▾
Yes. All reports, orders, sales data, and customer records can be exported to Excel with one click at any time.
How do I get support for BillPanda?▾
Call or WhatsApp us at +91 9511115594, or email info@billpanda.in. We typically respond within a few hours on weekdays.
Still need help?
Send us a message — we're happy to walk you through anything.