🙋 Help Centre

Support &
your questions, answered.

Can't find what you need below? Call or WhatsApp +91 9511115594 — we respond fast, in English, Hindi or Marathi.

Quick help

Common setup topics

Visual guides for the screens you use most.

BillPanda GST HSN SAC menu setup help
GST & HSN Setup
BillPanda KOT kitchen display setup
KOT & Kitchen
BillPanda offline mode setup
Offline Mode
BillPanda Windows installer help
Windows Install
BillPanda table configuration help
Tables & Floor Plan
BillPanda staff role help
Staff Roles
BillPanda menu Excel import help
Menu Excel Import
BillPanda training mode help
Training Mode

FAQ

Frequently asked questions

Is there a free trial for BillPanda?
Yes — every account comes with a 1-month free trial. No credit card is required to get started. You get full access to all features during the trial.
Does BillPanda work offline without internet?
Yes. BillPanda's desktop POS app works 100% offline after your first login. Take orders, print KOTs, and generate bills — all without internet. Your data syncs automatically once the connection is restored.
Can I manage multiple restaurant branches?
Yes. BillPanda supports up to 5 branches on the standard plan. Each branch has its own tables, menu, and staff. View consolidated or per-branch reports from a single admin dashboard.
Is GST billing supported for Indian restaurants?
Yes. BillPanda automatically calculates CGST and SGST on every bill based on your menu item tax rates (5%, 12%, 18%). It generates fully GST-compliant invoices with sequential invoice numbers in Indian financial year format.
Which devices does BillPanda run on?
BillPanda has a Windows desktop POS app for billing (with printer support), and a web dashboard accessible from any browser on any device — mobile, tablet, or laptop.
How much does BillPanda cost?
BillPanda costs ₹499/month or ₹5,000/year (save ₹988 vs monthly). It includes all features — unlimited billing, KOT, GST invoices, inventory, staff, and reports. Start with 1 month free.
Can I export my restaurant data?
Yes. All reports, orders, sales data, and customer records can be exported to Excel with one click at any time.
How do I get support for BillPanda?
Call or WhatsApp us at +91 9511115594, or email info@billpanda.in. We typically respond within a few hours on weekdays.

Still need help?

Send us a message — we're happy to walk you through anything.