1
Information we collect
- We collect account information such as restaurant name, owner or staff name, email address, phone number, branch details, and login credentials.
- We collect operational data entered into the platform, including menu items, table details, orders, payments, customers, staff records, reports, and billing activity.
- We may collect technical information such as device type, IP address, browser, app version, logs, and usage activity to keep the service secure and reliable.
2
How we use information
- We use information to provide restaurant billing, POS, KOT, reporting, account access, support, security, and service improvement.
- We may use contact details to send important service updates, support replies, payment reminders, and account-related communication.
- We do not sell restaurant data, customer data, or billing data to third parties.
3
Data storage and security
- We use reasonable technical and organizational measures to protect data from unauthorized access, misuse, loss, or alteration.
- Restaurant owners are responsible for keeping staff accounts, passwords, and PINs secure and for removing access when staff leave.
- No online service can guarantee absolute security, but we work to keep the platform safe and monitored.
4
Sharing of information
- We may share limited data with trusted infrastructure, payment, hosting, analytics, or support providers only as needed to operate the service.
- We may disclose information if required by law, legal process, government request, or to protect the rights and safety of BillPanda, users, or others.
5
Data access and deletion
- Restaurant owners may request access, correction, export, or deletion of their account data, subject to legal, tax, billing, and operational retention requirements.
- Some order, invoice, and payment records may need to be retained for compliance, dispute resolution, fraud prevention, and business record purposes.
6
Policy updates
- We may update this Privacy Policy from time to time. The updated date on this page will show the latest version.
- Continued use of BillPanda after updates means you accept the revised Privacy Policy.
Have questions about this policy? Email info@billpanda.in or call +91 9511115594. We're happy to clarify anything.