Turn one-time visitors
into regulars who keep coming back.
billzova CRM tracks every customer by phone number — visit count, total spend, favourite dishes, loyalty points, coupons used. Build loyalty programs and run targeted offers in minutes. ₹399/month, first month from ₹1.
The struggle
Sound familiar?
You don't know your regulars
A customer has visited 40 times and spent ₹60,000 — but your staff treats them like a first-timer because there's no record anywhere.
No way to run targeted offers
You want to give a birthday discount to customers who spend over ₹500 per visit. Without a database, you're broadcasting to everyone or nobody.
One-time visitors stay one-time
Customers try your food, like it, but never come back — because you gave them no reason to return and no way to reach them.
Customer profile builds itself as you bill
Type a phone number at checkout — if the customer is new, billzova creates their profile automatically. Next visit, their name, history, and loyalty balance load instantly as you type.
- Phone-based customer identification
- Auto-save on first billing
- Auto-fill name on repeat visits
- Visit count and last-visit date
- Lifetime spend per customer
Points that make customers come back
Configure a points rate (e.g. ₹10 = 1 point), set redemption rules, and let customers accumulate and redeem points on every visit. Points balance shows at checkout — a gentle nudge to return.
- Configurable earn rate (₹ per point)
- Point redemption as bill discount
- Points balance shown at checkout
- Points history per customer
- Expiry rules configurable
Run targeted coupon campaigns in minutes
Create single-use or multi-use coupon codes with flat or percentage discounts, minimum bill conditions, and validity windows. Share via WhatsApp. Track redemptions per campaign.
- Flat ₹ or % discount coupons
- Minimum bill amount condition
- Single-use or multi-use codes
- Validity date range per coupon
- Redemption count per campaign
Know your best customers by spend and visits
Sort your customer base by lifetime spend, visit frequency, or last visit date. Identify your top 20 customers, find who hasn't returned in 30 days, and segment for re-engagement offers.
- Sort by spend, visits, or recency
- Export customer list to Excel
- Identify dormant customers (30+ days)
- Top spenders list for VIP treatment
- Visit frequency distribution
In the product
See every screen
Real product screenshots — not stock illustrations.
Compared
No CRM vs billzova customer CRM
No Customer Tracking
- Every visit is treated as a first visit
- No way to run targeted promotions
- Loyal customers get no recognition
- Coupons given blindly — no redemption data
- Zero repeat-visit strategy
billzova Customer CRM
- Full customer history auto-saved per phone
- Targeted coupons with conditions and tracking
- Loyalty points that incentivise return visits
- VIP recognition for top spenders
- Data-driven re-engagement campaigns
FAQ
Frequently asked questions
How does billzova identify customers at billing?▾
Can I run a loyalty points program in billzova?▾
Can I create discount coupons for specific customers?▾
Can I export my customer database from billzova?▾
Is the CRM included in the ₹399/month plan?▾
Start billing in 10 minutes.
Full access to every feature. Cancel anytime. ₹399/month after your free trial.